工作說明
Intern-Customer-Consulting Businesses
請求識別碼:  671
專業領域:  客戶服務
工作地點:  台中, 台北

業務介紹


At Deloitte Digital, we bring things together to create great impact. We combine the discipline of Deloitte with the power of creativity. We connect people, ideas, technology, and capabilities in innovative ways to create new solutions to some of the world's biggest problems.

We focus on:
→ Customer & Commercial Strategy - Developing customer-centric business models to drive sustainable growth.
→ Creative & Experience Design - Crafting unique and engaging user experiences that enhance brand value.
→ Technology & Operations - Integrating advanced technology to optimize operational processes and improve efficiency.
→ Customer Data & Analytics - Leveraging data-driven insights to empower clients in making informed decisions.

關於職缺

 

  • Collaborate with a team of business analysts to conduct business workshops and translate functional requirements
  • Be the key point of contact for client-facing functional-related discussion
  • Closely collaborate with architects and developers and be the go-to person for functional-related clarifications
  • Perform Sales/Service/Marketing/Commerce cloud configuration and maintain related documentation
  • Responsible for quality assurance and leading a team of testers to conduct SIT or in-sprint testing
  • Support UAT and client clarification
  • Construct knowledge transfer plans and conduct train-the-trainer workshops
  • Clearly articulate Salesforce usage best practices and Agile principles
  • Facilitate cutover planning and conduct Production rollout

 

需求條件

 

  • Demonstrated ability to independently conduct business workshops, formulate business processes and document business requirements under agile delivery methodology
  • Good team player and able to work independently
  • Good command of both spoken and written English and Chinese